Air New Zealand Trade

Contact Us Canada

General Information

Air New Zealand – Americas Region
222 N Sepulveda Blvd, Suite 920
El Segundo, CA 90245
USA

Travel Agent Sales Support

800-262-2468
SalesSupportNA@airnz.com
(M-F 730a-5p PST, excluding holidays)

Group Sales Support

800-262-1243
NAGroups@airnz.co.nz
(M-F 8a-5p PST, excluding holidays)

Flight Arrival & Departure Information

800-423-5494

Baggage Service

877-843-8772
(press 7 for Air New Zealand)

Ticket Refund

refunds@airnz.co.nz

Customer Relations

flightcomment@airnz.co.nz

Media Updates

pr@airnz.com

Site Comments

tradeupdate@airnz.co.nz

Rates Support

(for Round-the-World & Circle Pacific Fares)

If travel commences within the next week, please queue your record and then call 1 (800) 262-2468 to alert us that you have a new rate request pending.

To queue or email your PNR for a rate request - please use the following entries:

 
For US agents
For Canadian agents
AMADEUS
QE/LAXNZ1100/5
QE/LAXNZ1100/5
APOLLO
QEP/QAU/10
QEP/QAU/20
SABRE
QP/QNZ29/4
QP/QNZ20/4
WORLDSPAN
QEP/NZ0/0
QEP/NZ0/0
EMAIL
!cclaxrates@airnz.co.nz
!cclaxrates@airnz.co.nz